Link
November 2018

How the Chief People Officer is the CMO of the Employee Experience

A great article that argues that like a CMO, The Chief People Officer (CPO) creates an engaged community of people: people who are all working together toward the common goal of making an organisation the best it can be. Not only is it a critical strategic responsibility of the CPO, it is also essential to the business, customers and investors.

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Blog
October 2018

My Entrepreneurial Journey

A short account of what I have noticed about the emotional rollercoaster of entrepreneurship on my journey so far.

Link
September 2018

What social media means for your reputation amongst prospective employees

The transparency enabled by social media means organisational boundaries are made of glass. Through on-line reviews & ratings, your company culture becomes the brand presented to the talent you want to hire. If you want to know what this means for you, have a look at this article.

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Blog
August 2018

How to get the most out of your meetings

A recent Harvard Business Review report found that executives spend an average of nearly 23 hours a week in meetings, which means they spend over half of their working lives in them.  So we shouldn’t be surprised that when asked about their experience, senior leaders describe feeling “overwhelmed by their meetings”.  Given this, how do we ensure meetings enable meaningful conversations rather than a distraction from ’real work’?

Video
July 2018

How to build (and rebuild) trust

Trust is the foundation for everything we do. But what do we do when it’s broken? In an eye-opening talk, Harvard Business School professor Frances Frei gives a crash course in trust: how to build it, maintain it and rebuild it — something she worked on during a recent stint at Uber. “If we can learn to trust one another more, we can have unprecedented human progress,” Frei says

Video
March 2018

TED Talk: Dare to disagree

Most people instinctively avoid conflict, but Margaret Heffernan shows that good disagreement is central to progress. She illustrates (sometimes counterintuitively) how how great research teams, relationships and businesses allow people to deeply disagree.

Link
February 2018

Risk Management in an age of uncertainty

An article exploring how we embrace the age of uncertainty, by creating cultures where employees embrace the unknown. It argues that unless we are nuanced, thoughtful and agile about risk, we will fail to capitalise quickly enough on opportunities (e.g. digitise, emergent business models). It highlights the need to build our capacity to lead through uncertainty. I am privileged to contribute to the piece.

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Video
January 2018

Leading through extraordinary events

The top news story today is “deplorable” revelations about a men-only fundraising dinner, as guests rush to distance themselves from the Presidents Club charity, and beneficiaries vow to return sizeable donations. If your business is involved, watch this podcast to help you consider how to lead your business through extraordinary events.

Link
December 2017

The Law of Thirds

When trying to create change in our organisations, we have to choose who to spend time with, to get the biggest return. Patrick Lencioni argues the value of focusing on the supporters, rather than pleasing the Naysayers.

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Blog
October 2017

The interaction between alcohol and wellbeing: an HR and Legal Perspective

Yesterday I spoke at London’s Wellbeing at Work conference (https://lnkd.in/dXU5Add) : focused on the latest developments and successes to help individuals thrive in organisations. But how do you create a healthy culture when alcohol is often an intrinsic part of our “work hard, play hard” approach?

Link
September 2017

In 2017, your internal culture *is* your brand

A powerful argument that our organisations have moved from being black to glass boxes, which means your culture is your evolving brand, and so it follows that your employees are the marketing department.

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August 2017

Coaching in a crisis

We live in a world of uncertainty and issues can quickly escalate in any business sector. This article gives ideas on how to create a healthy dialogue with your people when difficult things are happening.

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Video
July 2017

Internal dimensions of a crisis

The world continues to experience extraordinary events, so we need to help leaders to manage conversations externally AND with staff. A sustainable reputation has to be lived internally and employee’s can’t advocate their organisation if they feel ignored, embarrassed and angry. Here is an explanation of why I feel passionately about this.

Link
June 2017

Art of asking for help

I find it difficult to ask for help, and I know I am not alone.  Because it feels awkward, this article helped me see how imprecise it make me (and hence difficult to help!).   The list included in this article, shows how to be more precise.

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Link
May 2017

Edelman 2017 Trust Barometer

Great data in the Edelman Trust survey: (1) in the UK, only 57% of employees trust their company & only 37% rate their CEO as creditable (2) how leaders treat employees & their ability to take responsible actions to address a crisis are two of attributes where leaders are seen as under performing the most

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March 2017

Want high productivity after job cuts? Make space for grief!

In organisations we don’t talk about the guilt of gaining (or keeping) a job when a colleague loses theirs. Sure the guilt and pain or organisational cuts is much lighter than those of disasters, but the impact is still very real. A great article by Noomi, who describes why survivor guilt happens, what can happen when it does and how you can help your team work through it.

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January 2017

Hi-tech fabrics and shops with yoga classes are something to meditate on

An interesting article explaining how Laurent Potdevin has turned around Lululemon, after they had to withdraw yoga trousers that were sheer and the founder suggested this was a problem with their customer’s large thighs. His methods: starting all meetings with a five minute group meditation, replacement the senior team, rebuilding the systems infrastructure and refocusing on their innovation lab.

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Link
December 2016

Bet on people before strategy

A great article that describes why a leader’s job is mostly people, and how culture contributes to organisational performance (and the ethical crisis that can follow when it isn’t healthy).

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Link
November 2016

To recover from a Crisis, retell your Company’s story

A great article from Harvard Business Review about a roof collapse at B&O Railroad Museum. It reminds us that a disaster plan doesn’t show you how to manage employee’s emotions. In a crisis, employees want to know you are a human being and that they can continue to trust you. A crisis leader must be a storyteller.

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Article
November 2016

Crisis brings your values to life

Crisis HR is the art of leading staff through a crisis well internally. The cost of getting it wrong is often invisible but no less dangerous. A crisis is an opportunity for a leadership team to live their vision and values statements and hence increase employee engagement and discretionary effort.

Video
November 2016

TED Talk: My stroke of insight by Jill Bolte Taylor

Jill Bolte Taylor tells an astonishing story of her experience of a stroke.  As a brain scientist she uses her understanding of the two hemispheres, to explain what was happening to her.   In this 20 minute talk, she brings a tear to you eye and also tells you how cool it was for her

Video
November 2016

Busy by Tony Crabbe

For me this book, made me really think about the reasons why I say “busy” when someone asks me how I am. It is a sobering read inviting you to consider how our habits get in the way of the work we really want to be doing. With lots of practical advice, I am currently trying to rewire my habits (it hurts!)

Video
November 2016

TED Talk: How Great Leaders Inspire Action by Simon Sinek

So often, we compel our people to behave in a specific way, by talking about ‘what’ and ‘how’. In this compelling video, Simon Sinek describes why needs to change, using Apple & Martin Luther King as examples. He challenges the commonly held belief that companies exist to make a profit, and invites you to talk about your purpose, your cause, your why to inspire action. “People don’t buy what you do, they buy why you do it”

Video
November 2016

TED Talk: Listening To Shame by Brene Brown

A deep, emotional and thought provoking insight from Brene, on Shame. Our biggest critic is ourself, and the scripts we run about not being good enough hold us back. The shame gremlin (as she calls it) prevents us from daring greatly and truly connecting with each other. She proudly states that vulnerability is the birthplace of innovation, creativity and change.

Book
November 2016

Embodying Authenticity by Eunice Aquilina

Most Leadership development focuses on how you think differently, this book explores how you “be” different to improve your leadership. Whilst the idea of leading this development with your body seems plain weird to the uninitiated (and certainly made me feel uncomfortable at the start), it has had a wholly positive impact on my leadership. I have worked with Eunice personally so I may be biased, but within the book she brings to life how somatics works.